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Useful Contacts

Pendle.Net -> About Pendle -> Useful Contacts

 


Last updated: 10 Mar 2003

Useful Contacts in Pendle

Pendle Council | Hospitals | Police | Utilities | Helplines | Travel | Evils!

 

The dialing code for Pendle is 01282, or +44 1282 outside the UK.

Pendle Council

Web Site
(Main Switchboard - 01282 661661)

Department

Phone Number (01282)

Emergencies 661999
Minicom Textphone 618392
Council House Repairs  

Nelson

661222

Colne

661212

Other areas

661178
Housing Benefit 661800
Housing Rent 661816
Drains & Flooding 661661
Sewerage (private) 661661
Sewerage (public) 661942
Cleansing 661743
Pest Control 661167
Community Transport 661100
Electoral Registration 661919
Business Rates Tax 661831
Council Tax 661818
Tourist Information Office 666704
Lancashire County Council 01772 254868

* For people in Earby, Foulridge, Kelbrook, Salterforth & Sough, call Yorkshire Water (0345 828886)

 

Hospitals

Call 999 in an emergency (0800 112999 MINICOM)

Hospital

Phone Number

Burnley General Hospital

Casterton Avenue, Burnley, BB10 2PQ

425071

Accident & Emergency

474050

Breast Care Specialist

474779

Chief Executive

474500

Child Protection Advisor

474778

Coroner's Office

474508

Edith Watson Womens & Childrens Health Unit

474224

Appointments

474210

Ante-Natal Clinic

474213

Delivery Suite

474232

Davidson Ward

474265

Jackson Ward

474275

Jackson Clinic

474276

Watson Ward

474270

Health Visitors

474425

Infection Control

474425

Intensive Care (Medical)

474390

Intensive Care (Surgical)

474392

Lamont Clinic

474727

Out-Patients

 

New Appointments

474135

Reception Suite #1

474058

Reception Suite #2

474000

Reception Suite #3

474204

Sisters Office

474030

Patient Affairs

474486

Personnel

474514

Pharmacy

474338

General Wards ( 01 thru 28 )

4740XX (XX is the ward number)
Blood Donor Service 0345 711711
Health Information Service 0800 665544
HIV Prevention Co-ordinator 610241
Social Services (HIV Worker) 425961
Pendle Community Hospital

Leeds Road, Nelson, BB9 9TF

425071
Colne Health Centre

Market Street, Colne, BB8 0LJ

861000
Barnoldswick Clinic

The Butts, Barnoldswick, BB8 5HP

812911
Barnoldswick Dental Clinic

Harrison Street, Barnoldswick, BB8 5DY

812317
Barrowford Clinic

Holden Centre, Gisburn Road, Barrowford, BB9 8NF

690265
Brierfield Health Centre

Arthur Street, Brierfield, BB9 5SQ

692811
Earby Clinic

Boot Street, Earby, BB8 6QT

843508
Earby Chiropody Clinic

Victoria Street, Earby, BB8 6UN

842014
Fence Clinic

Wheatley Lane

693169
Paediatric Audiology Unit

Leeds Road, Nelson, BB9 9TG

690138
Reedley Hall Child Development Centre

Colne Road, Burnley, BB10 2LW

602754
Trawden Clinic

Church Street, Trawden, BB8 8RZ

866906
Rainbows Special Needs Children's Unit

Holden Centre, Gisburn Road, Barrowford, BB9 8NF

690265 or 601844
Airedale General Hospital

Skipton Road, Steeton, KEIGHLEY, BD20 6TD

01535 652511
Gisburn Park Private Hospital

Gisburn Park, Gisburn

01200 445693

 

 

Police

Call 999 in an emergency (0800 112999 MINICOM)

Location

Phone Number

Barnoldswick, Colne, Nelson 863161
Burnley, Padiham 425001
Lancashire Police Headquarters Switchboard

Email: police@lancashire.police.uk

01772 614444

01772 618843 (fax)

Lancashire Police Headquarters Switchboard (MINICOM) 01772 616535
Crimestoppers - Lancashire

Pendle (This Week's Crimes!)

0800 555111
Anti Terrorist Hotline 0800 789321

 

 

Utilities

Company

Phone Number

Water

 

United Utilities (formerly North West Water)

Head Office, Dawson House, Liverpool Road, Great Sankey

01925 234000

Water Supply Enquiries or Problems out of hours

0345 462200

Pay your bill (account enquiries)

08457 462 222 (Monday - Friday 0700 to 2200, Saturday 0800 to 1700)

Free Leak Repair (outside your house)

0845 7462200 or minicom 0845 7462295

Yorkshire Water

PO Box 52, Bradford, BD3 7YD
(Contact Info)

0845 1 24 24 24

01274 372800 (fax)

Pay your bill (account enquiries)

0845 1 24 24 24

Customer Service Enquiries

Email: household@yorkshirewater.com

0845 1 24 24 24 (Monday Friday 0800 2000, Saturday 0900 1700)

Leakage

0800 573 553 (24 hours)

Asian language helpline

0845 1 24 24 21 (Monday Friday 0800 2000, Saturday 0900 1700)

Sewerage Enquiries (Earby, Foulridge, Kelbrook, Salterforth, Sough)

Email: household@yorkshirewater.com

0845 1 24 24 29

OFWAT

Centre City Tower, 7 Hill St. Birmingham. B5 4UA

General Information: enquiries@ofwat.gsi.gov.uk : Please supply postal address

0121 625 1300

0121 625 1400 (fax)

WaterVoice

Email:

enquiries@watervoice.org.uk

0121 625 1301

Gas

 

Emergency Line (leaks, etc.)

0800 111999

British Gas

North West House, Gould Street, Manchester, M4 4DJ

 

Account Enquiries

0645 555300

Meter Readings

0645 555309

Energy Efficiency

0645 650650

MINICOM

0645 555302

OFGEM (formerly OFGAS)

9, Millbank, London SW1P 3GE

Also known as Energywatch

020 7901 7000

0845 906 0708 (for complaints)

Electricity

 

United Utilities (formerly Norweb)

410 Birchwood Boulevard, Birchwood, Warrington, WA3 7GA

 

Emergency

0800 195 4141

Account Enquiries

0845 055 6789

Account Enquiries (MINICOM)

0800 195 0746

Monthly Budget Scheme Enquiries

0845 052 3232

OFGEM (formerly OFER)

9, Millbank, London SW1P 3GE

Also known as Energywatch

020 7901 7000

0845 906 0708 (for complaints)

Telephone

 

BT

 

Residential Customers

150 (0800 800150)

Business Customers

152 (0800 800152)

UK Operator

100

International Operator

155

UK Directory Enquiries

192

International Directory Enquiries
(online directories)

153

General Enquiries

0800 309409

View my BT Phone Bill

 

VIEW/EDIT Friends & Family
(you have to register first)

 

Fault Progress Reporting

 

Cable & Wireless (Mercury)

 

Residential Sales

0500 500194

Residential Billing

0500 500196

Residential Faults

0500 500193

Business Sales

0500 700101

Business Billing

0500 700102

Business Faults

0500 700103

Head Office

0171 528 2000

OFTEL

50 Ludgate Hill, London EC4M 7JJ

E-mail: infocent@oftel.gov.uk

020 7634 8700

020 7634 8946 (fax)

 

 

Helplines

Call 999 in an emergency (0800 112999 MINICOM)
Find a helpline at the THA directory

Category

Phone Number

AIDS

 

AIDSLine

831101

NHS Health Information Service

610241

Social Services (HIV Worker)

425961

Alcohol

 

Alanon & Alateen

0207 403 0888

Alcoholics Anonymous UK (Molly's unofficial site)

Alcoholics Anonymous UK (Richard's "How to find an AA meeting" site)

Alcoholics Anonymous (US)

Online AA Recovery Resources

Staying Cyber (AA meetings on the Web)

0845 76 97 555

Alcohol Concern
Waterbridge House, 32-36 Loman Street, London, SE1 0EE

Email: contact@alcoholconcern.org.uk

020 7928 7377

Alcohol Information Centre, Burnley

416655

National Association for Children of Alcoholics

Email: help@nacoa.org.uk

0800 358 3456 (Mon - Fri)

Think About Drink (NHS info site)

 

Animal Welfare

 

RSPCA

 

Bereavement

 

Cruse Bereavement Line

Young People between the age of 12 and 18 should call 0808 808 1677

Email: helpline@crusebereavementcare.org.uk

 

0870 167 1677

0808 808 1677 (freephone)

Child Death Helpline

0800 282986

Carers

 

Carers Line

0207 490 8898

Children & Young People

 

Childline Childline
(make an online donation)

0800 1111

Churches' Child Protection Advisory Service

01322 660011

Kidscape
2 Grosvenor Gardens, London, SW1W 0DH

020 7730 3300

NSPCC

0800 800500

Disability

 

DIAL

01302 310123 (Mon - Fri)

Health and Disability-Related Websites

 

Domestic Violence

(Government Info)
 

Refuge

2-8 Maltravers Street, London WC2R 3EE

0870 599 5443 (24 hours)

Preston Women's Refuge

01772 201 601

Drugs

 

Cascade (drug information for young people by young people).

 

Cocaine Anonymous

PO Box 16111, London, SW4 7WR
Email: info@cauk.org.uk

020 7284 1123

Drugs Concern (0700 to 2300)

869898

National Drugs Helpline

85/89 Duke Street. Liverpool. L1 5AP

0800 776600 (24 hours)

0800 917 6650 (Welsh, Bengali, Urdu, Hindi, Punjabi and Cantonese)

Release

388 Old Street, LONDON EC1V 9LT
Email: info@release.org.uk

020 7729 5255

Solvent Abuse Resource Group

28 Penny Street, Blackburn, Lancashire. BB1 6HL
Email: sarg@airtime.co.uk

01254 677493

Emotional/Life Crisis

 

Emotional Support on the Internet

 

Samaritans (Nelson) - 15 Market Square, Nelson, BB9 7LP

Usual hours open to receive callers: 0900 - 2200

Wheelchair accessible

694929

Samaritans

Email: jo@samaritans.org.uk

08457 909090

Epilepsy

 

British Epilepsy Association

 

National Society for Epilepsy

01494 601400

Family

 

Careline

020 8514 1177

Gingerbread

Email: advice@gingerbread.org.uk

0800 018 4318 (0900 to 1700, Mon-Fri)

Parentline +

0808 800 2222

0800 783 6783 (textphone)

Gambling

 

Gamblers Anonymous

Email: Email: private@gamblersanonymous.org.uk

08700 50 88 80 (HQ)

061 976 5000 (NW)

Health

 

Health Information Service (run by NHS)

0800 665544

Legal

 

Accident Line

Abbey Legal Protection Limited, 1st Floor, 17 Lansdowne Rd, Croydon, Surrey, CR0 2BX

Email: info@accidentlinedirect.co.uk

0800 19 29 39

Immigration Advisory Service

Lower Ground Floor Suite Cloister House, West Riverside, New Bailey Street, Salford M3 5AG
Email: manchester@iasuk.org

0161 834 9942

Lesbian & Gay Men

 

East Lancashire Lesbian & Gay Switchboard (Lancashire Friend)

Jarman Centre, 53 James Street, Blackburn, BB1 6BE

Email: ellgas@hotmail.com & admin@lancashirefriend.org.uk

 

01254 694242 (Tues - Thurs only)

LAGER (employment rights)

Unit 1G, Leroy House, 436 Essex Road, London N1 3QP

Email: lager@dircon.co.uk

0207 704 8066 (Lesbians)

0207 704 6066 (Gay men)

Mental health

 

Making Space (Schizophrenia sufferers in Pendle)

871488

Schizophrenia Association of Great Britain

Bryn Hyfryd, The Crescent, Bangor, Gwynedd LL57 2AG

Email: info@sagb.co.uk

01248 354048 (Mon - Fri)

MIND

15-19 Broadway, London E15 4BQ

Email: info@mind.org.uk

0845 7660 163 (9.15 to 4.45 Monday to Friday)

0845 330 1585 (textphone)

NORTH EAST LANCASHIRE MIND

58 Carr Hall Road, Nelson, BB9 6PY

 

Open Mind
Dearden House, 16 Deardengate, Haslingden, Rossendale, Lancashire, England, BB4 5QJ

Email: info@openmind-rossendale.org.uk

01706 222689

07092 226514 (fax)

Missing People

 

National Missing Persons Helpline

Seen someone? Email: sightings@missingpersons.org

0500 700700

+44 20 8392 4545 (outside UK)

Message Home Service

0500 700740

Money

 

National Debtline

The Arch, 48-52 Floodgate Street, Digbeth, Birmingham. B5 8SL

Email: advice@nationaldebtline.co.uk

0808 808 4000

Older People

 

Seniorline (Help the Aged)

Email: info@helptheaged.org.uk

0808 800 6565

Age Concern

Freepost (SWB 30375), Ashburton, Devon TQ13 7ZZ

Email: infodep@ace.org.uk

0800 00 9966

Rape & Sexual Abuse

 

Rape Crisis Line

0207 837 1600

Self Help & Support

 

Patient Information Publications

Email: info@patient.org.uk

 

Social Welfare

 

Shelter

Email: info@shelter.org.uk

0808 800 4444

Citizens Advice Bureaux

 

Barnoldswick
10 Rainall Road, BARNOLDSWICK, BB18 5AF

814814

Colne
2 Duke Street, COLNE, BB8 0SU

867188

Nelson
61/63 Every Street, NELSON, BB9 7LT

616750

Victim Support

455955

National Support Line (0900 - 2100 Mon-Fri, 0900 - 1900 Sat/Sun)

Email: supportline@victimesupport.org.uk

0845 3030900

Women

 

Pendle Women's Centre, 21 Market Square, Nelson

696100

LIFE Pregnancy Care Service, Burnley

450880

Lighthouse Pregnancy Crisis Centre, Nelson

693333

British Pregnancy Advisory Service (BPAS)

Austy Manor, Wootton Wawen, Solihull, West Midlands B95 6BX

Email: info@bpas.org

0845 730 40 30

Rights of Women

52-54 Featherstone Street, London EC1Y 8RT

Email: info@row.org.uk

0207 251 6577 (Tue - Fri)

 

 

Travel

UK Passports

 

Passport Office

Apply Online

0870 512 0410

Airports

 

Birmingham

0121 767 5511

Blackpool (Squires Gate)

01253 343434

Carlisle

01228 573641

East Midlands

01332 852852

Gatwick

01293 535353

Glasgow (Prestwick)

01292 479822

Heathrow

0181 759 4321

Leeds/Bradford

0113 250 9696

Liverpool (Speke)

0151 486 8877

Luton

01582 405100

Manchester

Manchester Airport Guide

0161 489 3000

Stansted

01279 680500
   

Bus & Coach

 

Burnley & Pendle Travel

427778

National Express

Ticketing

08705 808080

Traveline - Public Transport Information

0870 608 2 608
   

Rail

 

National Rail Enquiries (temp site)

Service Disruption News

Live Departure Boards

08457 48 49 50

First North Western Trains

Ticketing

Timetables

Real Time Data

Scheduled Engineering Works

08457 48 49 50

Virgin Trains

08457 222 333
   

Road

 

AA 24 hour breakdown service

0800 887766

RAC 24 hour breakdown service

0800 828282

 

Necessary Evils

Taxes

 
Inland Revenue
PENDLE (565): Trafalgar House, Booth Street, Nelson, BB9 7PX
442800
442827 (fax)
VAT 0845 010 9000

0845 000 0200 (textphone)


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