Contact Pendle.Net
Privacy Policy
Kid Safe Policy
Make this my Homepage
Site Map

Useful Contacts

Pendle.Net -> About Pendle -> Useful Contacts

Last updated: 10 Mar 2003

Useful Contacts in Pendle

The dialing code for Pendle is 01282, or +44 1282 outside the UK.

Pendle Council

Web Site
(Main Switchboard - 01282 661661)
Department	Phone Number (01282)
Emergencies	661999
Minicom Textphone	618392
Council House Repairs
Nelson	661222
Colne	661212
Other areas	661178
Housing Benefit	661800
Housing Rent	661816
Drains & Flooding	661661
Sewerage (private)	661661
Sewerage (public)	661942
Cleansing	661743
Pest Control	661167
Community Transport	661100
Electoral Registration	661919
Business Rates Tax	661831
Council Tax	661818
Tourist Information Office	666704
Lancashire County Council	01772 254868

* For people in Earby, Foulridge, Kelbrook, Salterforth & Sough, call Yorkshire Water (0345 828886)

Hospitals

Call 999 in an emergency (0800 112999 MINICOM)
Hospital	Phone Number
Burnley General Hospital Casterton Avenue, Burnley, BB10 2PQ	425071
Accident & Emergency	474050
Breast Care Specialist	474779
Chief Executive	474500
Child Protection Advisor	474778
Coroner's Office	474508
Edith Watson Womens & Childrens Health Unit	474224
Appointments	474210
Ante-Natal Clinic	474213
Delivery Suite	474232
Davidson Ward	474265
Jackson Ward	474275
Jackson Clinic	474276
Watson Ward	474270
Health Visitors	474425
Infection Control	474425
Intensive Care (Medical)	474390
Intensive Care (Surgical)	474392
Lamont Clinic	474727
Out-Patients
New Appointments	474135
Reception Suite #1	474058
Reception Suite #2	474000
Reception Suite #3	474204
Sisters Office	474030
Patient Affairs	474486
Personnel	474514
Pharmacy	474338
General Wards ( 01 thru 28 )	4740XX (XX is the ward number)
Blood Donor Service	0345 711711
Health Information Service	0800 665544
HIV Prevention Co-ordinator	610241
Social Services (HIV Worker)	425961
Pendle Community Hospital Leeds Road, Nelson, BB9 9TF	425071
Colne Health Centre Market Street, Colne, BB8 0LJ	861000
Barnoldswick Clinic The Butts, Barnoldswick, BB8 5HP	812911
Barnoldswick Dental Clinic Harrison Street, Barnoldswick, BB8 5DY	812317
Barrowford Clinic Holden Centre, Gisburn Road, Barrowford, BB9 8NF	690265
Brierfield Health Centre Arthur Street, Brierfield, BB9 5SQ	692811
Earby Clinic Boot Street, Earby, BB8 6QT	843508
Earby Chiropody Clinic Victoria Street, Earby, BB8 6UN	842014
Fence Clinic Wheatley Lane	693169
Paediatric Audiology Unit Leeds Road, Nelson, BB9 9TG	690138
Reedley Hall Child Development Centre Colne Road, Burnley, BB10 2LW	602754
Trawden Clinic Church Street, Trawden, BB8 8RZ	866906
Rainbows Special Needs Children's Unit Holden Centre, Gisburn Road, Barrowford, BB9 8NF	690265 or 601844
Airedale General Hospital Skipton Road, Steeton, KEIGHLEY, BD20 6TD	01535 652511
Gisburn Park Private Hospital Gisburn Park, Gisburn	01200 445693

Police

Call 999 in an emergency (0800 112999 MINICOM)
Location	Phone Number
Barnoldswick, Colne, Nelson	863161
Burnley, Padiham	425001
Lancashire Police Headquarters Switchboard Email: police@lancashire.police.uk	01772 614444 01772 618843 (fax)
Lancashire Police Headquarters Switchboard (MINICOM)	01772 616535
Crimestoppers - Lancashire Pendle (This Week's Crimes!)	0800 555111
Anti Terrorist Hotline	0800 789321

Utilities

Company	Phone Number
Water
United Utilities (formerly North West Water) Head Office, Dawson House, Liverpool Road, Great Sankey	01925 234000
Water Supply Enquiries or Problems out of hours	0345 462200
Pay your bill (account enquiries)	08457 462 222 (Monday - Friday 0700 to 2200, Saturday 0800 to 1700)
Free Leak Repair (outside your house)	0845 7462200 or minicom 0845 7462295
Yorkshire Water PO Box 52, Bradford, BD3 7YD (Contact Info)	0845 1 24 24 24 01274 372800 (fax)
Pay your bill (account enquiries)	0845 1 24 24 24
Customer Service Enquiries Email: household@yorkshirewater.com	0845 1 24 24 24 (Monday � Friday 0800 � 2000, Saturday 0900 � 1700)
Leakage	0800 573 553 (24 hours)
Asian language helpline	0845 1 24 24 21 (Monday � Friday 0800 � 2000, Saturday 0900 � 1700)
Sewerage Enquiries (Earby, Foulridge, Kelbrook, Salterforth, Sough) Email: household@yorkshirewater.com	0845 1 24 24 29
OFWAT Centre City Tower, 7 Hill St. Birmingham. B5 4UA General Information: enquiries@ofwat.gsi.gov.uk : Please supply postal address	0121 625 1300 0121 625 1400 (fax)
WaterVoice Email: enquiries@watervoice.org.uk	0121 625 1301
Gas
Emergency Line (leaks, etc.)	0800 111999
British Gas North West House, Gould Street, Manchester, M4 4DJ
Account Enquiries	0645 555300
Meter Readings	0645 555309
Energy Efficiency	0645 650650
MINICOM	0645 555302
OFGEM (formerly OFGAS) 9, Millbank, London SW1P 3GE Also known as Energywatch	020 7901 7000 0845 906 0708 (for complaints)
Electricity
United Utilities (formerly Norweb) 410 Birchwood Boulevard, Birchwood, Warrington, WA3 7GA
Emergency	0800 195 4141
Account Enquiries	0845 055 6789
Account Enquiries (MINICOM)	0800 195 0746
Monthly Budget Scheme Enquiries	0845 052 3232
OFGEM (formerly OFER) 9, Millbank, London SW1P 3GE Also known as Energywatch	020 7901 7000 0845 906 0708 (for complaints)
Telephone
BT
Residential Customers	150 (0800 800150)
Business Customers	152 (0800 800152)
UK Operator	100
International Operator	155
UK Directory Enquiries	192
International Directory Enquiries (online directories)	153
General Enquiries	0800 309409
View my BT Phone Bill
VIEW/EDIT Friends & Family (you have to register first)
Fault Progress Reporting
Cable & Wireless (Mercury)
Residential Sales	0500 500194
Residential Billing	0500 500196
Residential Faults	0500 500193
Business Sales	0500 700101
Business Billing	0500 700102
Business Faults	0500 700103
Head Office	0171 528 2000
OFTEL 50 Ludgate Hill, London EC4M 7JJ E-mail: infocent@oftel.gov.uk	020 7634 8700 020 7634 8946 (fax)

Helplines

Call 999 in an emergency (0800 112999 MINICOM)
Find a helpline at the THA directory
Category	Phone Number
AIDS
AIDSLine	831101
NHS Health Information Service	610241
Social Services (HIV Worker)	425961
Alcohol
Alanon & Alateen	0207 403 0888
Alcoholics Anonymous UK (Molly's unofficial site) Alcoholics Anonymous UK (Richard's "How to find an AA meeting" site) Alcoholics Anonymous (US) Online AA Recovery Resources Staying Cyber (AA meetings on the Web)	0845 76 97 555
Alcohol Concern Waterbridge House, 32-36 Loman Street, London, SE1 0EE Email: contact@alcoholconcern.org.uk	020 7928 7377
Alcohol Information Centre, Burnley	416655
National Association for Children of Alcoholics Email: help@nacoa.org.uk	0800 358 3456 (Mon - Fri)
Think About Drink (NHS info site)
Animal Welfare
RSPCA
Bereavement
Cruse Bereavement Line Young People between the age of 12 and 18 should call 0808 808 1677 Email: helpline@crusebereavementcare.org.uk	0870 167 1677 0808 808 1677 (freephone)
Child Death Helpline	0800 282986
Carers
Carers Line	0207 490 8898
Children & Young People
Childline Childline (make an online donation)	0800 1111
Churches' Child Protection Advisory Service	01322 660011
Kidscape 2 Grosvenor Gardens, London, SW1W 0DH	020 7730 3300
NSPCC	0800 800500
Disability
DIAL	01302 310123 (Mon - Fri)
Health and Disability-Related Websites
Domestic Violence (Government Info)
Refuge 2-8 Maltravers Street, London WC2R 3EE	0870 599 5443 (24 hours)
Preston Women's Refuge	01772 201 601
Drugs
Cascade (drug information for young people by young people).
Cocaine Anonymous PO Box 16111, London, SW4 7WR Email: info@cauk.org.uk	020 7284 1123
Drugs Concern (0700 to 2300)	869898
National Drugs Helpline 85/89 Duke Street. Liverpool. L1 5AP	0800 776600 (24 hours) 0800 917 6650 (Welsh, Bengali, Urdu, Hindi, Punjabi and Cantonese)
Release 388 Old Street, LONDON EC1V 9LT Email: info@release.org.uk	020 7729 5255
Solvent Abuse Resource Group 28 Penny Street, Blackburn, Lancashire. BB1 6HL Email: sarg@airtime.co.uk	01254 677493
Emotional/Life Crisis
Emotional Support on the Internet
Samaritans (Nelson) - 15 Market Square, Nelson, BB9 7LP Usual hours open to receive callers: 0900 - 2200 Wheelchair accessible	694929
Samaritans Email: jo@samaritans.org.uk	08457 909090
Epilepsy
British Epilepsy Association
National Society for Epilepsy	01494 601400
Family
Careline	020 8514 1177
Gingerbread Email: advice@gingerbread.org.uk	0800 018 4318 (0900 to 1700, Mon-Fri)
Parentline +	0808 800 2222 0800 783 6783 (textphone)
Gambling
Gamblers Anonymous Email: Email: private@gamblersanonymous.org.uk	08700 50 88 80 (HQ) 061 976 5000 (NW)
Health
Health Information Service (run by NHS)	0800 665544
Legal
Accident Line Abbey Legal Protection Limited, 1st Floor, 17 Lansdowne Rd, Croydon, Surrey, CR0 2BX Email: info@accidentlinedirect.co.uk	0800 19 29 39
Immigration Advisory Service Lower Ground Floor Suite Cloister House, West Riverside, New Bailey Street, Salford M3 5AG Email: manchester@iasuk.org	0161 834 9942
Lesbian & Gay Men
East Lancashire Lesbian & Gay Switchboard (Lancashire Friend) Jarman Centre, 53 James Street, Blackburn, BB1 6BE Email: ellgas@hotmail.com & admin@lancashirefriend.org.uk	01254 694242 (Tues - Thurs only)
LAGER (employment rights) Unit 1G, Leroy House, 436 Essex Road, London N1 3QP Email: lager@dircon.co.uk	0207 704 8066 (Lesbians) 0207 704 6066 (Gay men)
Mental health
Making Space (Schizophrenia sufferers in Pendle)	871488
Schizophrenia Association of Great Britain Bryn Hyfryd, The Crescent, Bangor, Gwynedd LL57 2AG Email: info@sagb.co.uk	01248 354048 (Mon - Fri)
MIND 15-19 Broadway, London E15 4BQ Email: info@mind.org.uk	0845 7660 163 (9.15 to 4.45 Monday to Friday) 0845 330 1585 (textphone)
NORTH EAST LANCASHIRE MIND 58 Carr Hall Road, Nelson, BB9 6PY
Open Mind Dearden House, 16 Deardengate, Haslingden, Rossendale, Lancashire, England, BB4 5QJ Email: info@openmind-rossendale.org.uk	01706 222689 07092 226514 (fax)
Missing People
National Missing Persons Helpline Seen someone? Email: sightings@missingpersons.org	0500 700700 +44 20 8392 4545 (outside UK)
Message Home Service	0500 700740
Money
National Debtline The Arch, 48-52 Floodgate Street, Digbeth, Birmingham. B5 8SL Email: advice@nationaldebtline.co.uk	0808 808 4000
Older People
Seniorline (Help the Aged) Email: info@helptheaged.org.uk	0808 800 6565
Age Concern Freepost (SWB 30375), Ashburton, Devon TQ13 7ZZ Email: infodep@ace.org.uk	0800 00 9966
Rape & Sexual Abuse
Rape Crisis Line	0207 837 1600
Self Help & Support
Patient Information Publications Email: info@patient.org.uk
Social Welfare
Shelter Email: info@shelter.org.uk	0808 800 4444
Citizens Advice Bureaux
Barnoldswick 10 Rainall Road, BARNOLDSWICK, BB18 5AF	814814
Colne 2 Duke Street, COLNE, BB8 0SU	867188
Nelson 61/63 Every Street, NELSON, BB9 7LT	616750
Victim Support	455955
National Support Line (0900 - 2100 Mon-Fri, 0900 - 1900 Sat/Sun) Email: supportline@victimesupport.org.uk	0845 3030900
Women
Pendle Women's Centre, 21 Market Square, Nelson	696100
LIFE Pregnancy Care Service, Burnley	450880
Lighthouse Pregnancy Crisis Centre, Nelson	693333
British Pregnancy Advisory Service (BPAS) Austy Manor, Wootton Wawen, Solihull, West Midlands B95 6BX Email: info@bpas.org	0845 730 40 30
Rights of Women 52-54 Featherstone Street, London EC1Y 8RT Email: info@row.org.uk	0207 251 6577 (Tue - Fri)

Travel

UK Passports
Passport Office Apply Online	0870 512 0410
Airports
Birmingham	0121 767 5511
Blackpool (Squires Gate)	01253 343434
Carlisle	01228 573641
East Midlands	01332 852852
Gatwick	01293 535353
Glasgow (Prestwick)	01292 479822
Heathrow	0181 759 4321
Leeds/Bradford	0113 250 9696
Liverpool (Speke)	0151 486 8877
Luton	01582 405100
Manchester Manchester Airport Guide	0161 489 3000
Stansted	01279 680500

Bus & Coach
Burnley & Pendle Travel	427778
National Express Ticketing	08705 808080
Traveline - Public Transport Information	0870 608 2 608

Rail
National Rail Enquiries (temp site) Service Disruption News Live Departure Boards	08457 48 49 50
First North Western Trains Ticketing Timetables Real Time Data Scheduled Engineering Works	08457 48 49 50
Virgin Trains	08457 222 333

Road
AA 24 hour breakdown service	0800 887766
RAC 24 hour breakdown service	0800 828282

Necessary Evils

Taxes
Inland Revenue PENDLE (565): Trafalgar House, Booth Street, Nelson, BB9 7PX	442800 442827 (fax)
VAT	0845 010 9000 0845 000 0200 (textphone)

Search Pendle.Net

[ Home ] [ Up ] [ Libraries ] [ Pendle Councilors ] [ Phone Books ]

Click here to add a Pendle.Net link to your site.

Disclaimer: This site is always under construction (aren't they all!). Whilst every reasonable effort is made to ensure accuracy of the information on this page no information here should be regarded as accurate or factual or relating to anyone alive or dead or not sure.

Useful Contacts in Pendle

Department

Phone Number (01282)

Hospitals

Hospital

Phone Number

Location

Phone Number

Utilities

Company

Phone Number

Water

Gas

OFGEM (formerly OFGAS)

Electricity

OFGEM (formerly OFER)

Telephone

Helplines

Category

Phone Number

AIDS

Alcohol

Animal Welfare

Bereavement

Carers

Children & Young People

Disability

Domestic Violence

Drugs

Emotional/Life Crisis

Epilepsy

Family

Gambling

Health

Legal

Lesbian & Gay Men

Mental health

Missing People

Money

Older People

Rape & Sexual Abuse

Self Help & Support

Social Welfare

Victim Support

Women

Travel

UK Passports

Bus & Coach

Road

Necessary Evils

Taxes

Disclaimer: This site is always under construction (aren't they all!). Whilst every reasonable effort is made to ensure accuracy of the information on this page no information here should be regarded as accurate or factual or relating to anyone alive or dead or not sure.

Send mail to webmaster @ pendle.net with questions or comments about this web site.

Designed by Andrew Stringer Copyright � 1998, 1999, 2000, 2001, 2002, 2003, 2004 Pendle.Net Last modified: August 19, 2004

Designed by Andrew Stringer
Copyright � 1998, 1999, 2000, 2001, 2002, 2003, 2004 Pendle.Net
Last modified: August 19, 2004